We were so appreciative of the attention we received last week from John & Robert.
Our timbertone door is now some 18 months old & a flying bat or two had recently left a couple of marks as a calling card. What to do?
As it was your product we called your company and John Salmon arrived the same day to begin a repair process. He continued to work on the spoiled areas with two more visits on the next two days. The result: We can no longer detect the areas which were damaged & now repaired. The cost: No Charge!
It is easy to see why your company has won business excellence awards and we would be happy to endorse your product & service to anyone.
Margaret & Graeme Daniell
We recently had our garage door refurbished by your company through friends of ours Brad & Beau O'Brien.
We gave Brad & Beau a sample piece of timber to be colour matched.
We are writing this email to congratulate your company on your attention to detail and a perfect colour match.
We are most impressed with the end result and would not hesitate to recommend you to our friends and family.
Thanking you for a job well done.
Russell & Jenny Turner
Just thought I send you a big thank you for the door you put in. It has easily made our house the stand out in the street and Fe has even seen people driving in to our court slowing down, staring at the house, doing a u-turn at the end of the court and slowing down and staring at the house again! Plus, we have had heaps of compliments from friends and family. Anyways just wanted to say we really appreciate it and looks sensational!
Keep up the good work!
Hi Robert & John,
Thanks so much for coming over promptly today and providing quote. We will discuss and probably make a decision in the next week, so will be in touch. I appreciate all your help Robert (very professional).
Guys, the door at 10 King James Court looks great.
Thank you very much.
Job well done and the patch with the timber under the gatehouse is excellent.
I just wanted to thank you so much for the re-finishing of our garage door. We very much appreciate what you and Beau have done for us. Just to come up the driveway this morning and see the ‘original’ Timbertone® door was really great. We can’t thank you enough.
Deb & Wolf Schinner
I am emailing you to thank you for your prompt efficient service.
We had chosen the wrong colour garage door from one of your competitors who would not correct it without considerable cost and a delay in time.
A friend recommended your company and after one visit to your factory we immediately knew we were in the right direction. You visited our house and helped choose the correct colour plus arranged for the door to be repainted within five days.
The door was taken away and returned the same day with colour matching perfectly to our western red cedar.
The price you quoted was considerably lower than your competitor and we were happy to pay the invoice immediately
Thankyou we are very pleased with the finished product plus service and price.